Management Associates (RETAIL)

We are looking enthusiatic individuals to join us as Management Associates!

Programme Progression:

Management Assoicates are required to successfully perform the following roles as part of their progression with the company in retail operations:

Customer Service Executive ->Senior Customer Service Executive -> Supervisor -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

The Program

Phase 1: Retail Exposure Program Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at:

  • Shop Tour – Understanding the trading areas
  • Selling Floor – Display standards, color coordination of products etc
  • Stock Room – Inventory Management
  • Pricing & Product Knowledge
  • Promotion & Sales Process
  • Customer Service Standards
  • Sales / Targets Achievement
  • People Management and Development
  • Documentation and procedures

Phase 2: Leadership Development Program Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties

  • Managing sales targets including setting and monitoring of sales targets
  • Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
  • Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
  • Managing visual display
  • Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
  • Quarterly presentations to the Operations Team and Management

Requirements:

  • Must have a Degree in Business Management or related discipline
  • Willing to work retail hours
  • Willing to work in a fast-paced environment.
  • Possess effective interpersonal skills and love to interact with people from all walks of life
  • Sales oriented and passionate for achieving of sales targets
  • Possess good salesmanship and sense of entrepreneurship
  • Able to work effectively with a diverse workforce i.e. people of different ages, races and etc
  • Maintaining a well-groomed, professional appearance while at work
  • Strong interest in fashion styling
  • Fun, vibrant & outgoing personality with great personal style
  • Keen sense of fashion and a passion for the fashion industry

To apply, please email resume with recent picture to tiffany@simonconsultancy.com

EA License: 10C5394
EA Reg. No: R1101892